Personal Details, Compliance, Documents & GDPR

What documents do I need to send you?
As a regulated financial institution, we are required by law to verify the identity of our customers. We achieve this by asking our customers to send a few ...
Mon, 20 Sep, 2021 at 1:07 PM
How can I send the documents?
Vestle allows you to send us your documents via three methods: Email (please note that we cannot receive credit cards via email. ID and proof of residence...
Mon, 20 Sep, 2021 at 1:12 PM
How should I send a copy of my credit card?
Kindly hide the first 12 digits on the front side, leaving the last 4 digits, expiry date and card holder name visible. On the back side please hide the CVV...
Sun, 8 Mar, 2020 at 3:29 PM
Why am I unable to send the documents via the upload system?
If you are having difficulties uploading your documents via the upload system, please check the following: The files must be in one of the following forma...
Mon, 20 Sep, 2021 at 1:25 PM
I want to change my phone number, what is the procedure?
Kindly send a request by email to your assigned compliance officer or account manager.
Sun, 8 Mar, 2020 at 3:36 PM
I want to change my email address, what is the procedure?
Please be sure that you've completed all the compliance requirements and send a request by email to our compliance department.
Sun, 8 Mar, 2020 at 3:38 PM
How do I exercise my GDPR right?
To exercise your GDPR rights, you may contact the Company using any of the following methods:  By filling and uploading the GDPR rights’ request form to t...
Mon, 20 Sep, 2021 at 1:30 PM